*Important - Coronavirus (COVID-19)*

Air Balloon Surgery has implemented the following measures in response to guidance issued by NHS England:

Air Balloon Surgery is currently offering pre-bookable telephone appointments and same day telephone appointments with GPs.

Air Balloon Surgery is still open and here to help you if you need non-emergency medical help or advice. Phone 0117 9099912, tell us the reason for the call, then one of our doctors or nurses will phone you back for a telephone appointment as an initial assessment.

If during your telephone appointment your GP or nurse decides that you need to be seen they will make a further appointment for you to be seen at the surgery.

Face Covering when attending the surgery

If you are asked to come to the surgery we expect anyone over the age of 10 to wear a face covering. This can be made at home - www.gov.uk/how-to-wear-and-make-a-cloth-face-covering or a scarf or other improvised covering. Please do not buy supplies of surgical face masks as health and care workers need these supplies.

Government advice about face covering as of 27th August 2020

In order to assist in preventing the spread of COVID-19 please DO NOT visit the surgery unless absolutely necessary.

Symptoms

The most common symptoms of coronavirus (COVID-19) are recent onset of:

•       new continuous cough and/or
•       high temperature and/or;
• loss of or change in sense of smell or taste

For most people, coronavirus (COVID-19) will be a mild illness.

Main messages

•       If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 10 days from when your symptoms started.
•         If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

Please read the advice about staying at home

Sick notes for isolation

Please use the NHS 111 Coronavirus online service which includes an online Isolation Note option. Your GP cannot provide this.