Using an online form
You can do most things via our online form and we would encourage you to do this as this is the best way to communicate with us. If you cannot complete the online form please contact us where our Care Navigators will help you on 0117 909 9912 option 1.
- request an appointment
- request a sick note
- ask about test results
- contact us about an admin request
You do not need an account to use this website.
Using your NHS account or Patient Access
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- access your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account (through the NHS website or NHS App) or Patient Access.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login.
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up Patient Access
To set up Patient Access for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to Patient Access or use the app to register