Online Services and Access to your Records

Our Patients Say...

"...Air Balloon have the facility where you can book non emergency appointments and even request repeat prescriptions online which is invaluable because it saves you sitting on the phone and also frees the phone lines up for people needing emergency appointments…"
February 2013

Appointments Online

If you would like to register to use online appointments and prescription services please either ask at reception or contact the IT staff on 0117 909 9515.

You can now use our online services to book an appointment with a GP. However, if you have one of the following illnesses, you should contact the surgery on 0117 909 9912 to book with the minor illness nurse and not the GP.

We regret that we can not give access to online booking for Minor Illness nurse appointments or for other nursing services. We have explored this in the past and have found that a high level of online bookings for nurse services are incorrectly made which wastes scare resources and results in a return appointment for our patients.

Online Repeat Prescribing

You can order your repeat prescriptions using our online services

Online Access To Your Medical Records

If you would like to register for online access to your medical records, please read the information leaflet.  You can download an application form but you will need to bring this in to the surgery with your ID documents.  If you have any questions you can ask at reception or contact the IT staff on 0117 909 9515.